Communications Consent Policy

When you provide your mobile phone number and opt in to receive text messages from a business using Salesfire, you consent to receive SMS/MMS messages from that business. Consent is collected through one or more of the following methods:

• Online forms: Checking a consent checkbox or submitting a form that includes SMS opt-in language
• Booking and scheduling flows: Providing your phone number when booking an appointment or consultation
• Point-of-sale or in-person sign-up: Providing written consent via a physical form or tablet sign-up
• Keyword opt-in: Texting a keyword (e.g., JOIN, YES, or START) to a business's phone number

By opting in, you agree to receive text messages including but not limited to:

• Appointment reminders and confirmations
• Follow-up messages related to your inquiry or purchase
• Promotional offers and updates (if you have consented to marketing messages)
• Account notifications and service alerts

Message frequency varies based on the nature of the communication and your interactions with the business. You will not receive more messages than necessary for the purpose you consented to.

You may opt out of SMS communications at any time by replying STOP to any message. Upon receiving your opt-out request, you will receive a single confirmation message and no further messages will be sent.

For help or information about SMS communications, reply HELP to any message or contact us at support@salesfire.ai.

Standard message and data rates may apply depending on your mobile carrier and plan. Please contact your carrier for details about your text messaging plan.

Consent to receive text messages is not required as a condition of purchasing any goods or services.

When you provide your phone number and consent to receive calls from a business using Salesfire, you may receive voice calls including calls from AI-powered voice agents. Consent is collected through:

• Online forms with call consent language
• Booking and scheduling flows where a callback is requested
• Written consent via physical or electronic forms

All AI-powered calls will disclose to you at the beginning of the call that you are speaking with an AI-generated voice. You may opt out of future calls at any time during or after a call.

Calls may be recorded for quality assurance and training purposes. In states requiring all-party consent, you will be notified and asked to consent before recording begins.

When you provide your email address and consent to receive emails from a business using Salesfire, you may receive:

• Transactional emails related to your account, appointments, or purchases
• Follow-up emails related to your inquiry
• Marketing and promotional emails (if you have opted in to marketing communications)

All marketing emails include a clear unsubscribe link. You may opt out of marketing emails at any time by clicking the unsubscribe link in any email. Unsubscribe requests are processed within 10 business days.

Transactional emails related to active services or accounts may still be sent after unsubscribing from marketing communications.

All communication data processed through the Salesfire platform is protected by industry-standard security measures:

• Encryption in transit (TLS 1.2+) and at rest (AES-256)
• Consent records are securely stored and maintained for compliance purposes
• Communication logs are retained only as long as necessary for the stated purpose
• Access to contact data is restricted to authorized workspace members only

You have the following rights regarding communications received through the Salesfire platform:

• Right to opt out: You may opt out of any communication channel at any time using the methods described above
• Right to access: You may request a copy of the consent records associated with your contact information
• Right to deletion: You may request that your contact information be removed from a business's contact list
• Right to complain: You may file a complaint with the FCC (for calls/texts) or FTC (for emails) if you believe you received unauthorized communications

To exercise any of these rights, contact the business that sent you the communication directly, or contact Salesfire at support@salesfire.ai.

Businesses using Salesfire to send communications are required to:

• Obtain proper consent before sending any SMS, voice, or email communications
• Maintain accurate records of consent for each recipient
• Honor all opt-out requests promptly
• Comply with all applicable laws including the TCPA, CTIA guidelines, CAN-SPAM Act, and state privacy laws
• Include required disclosures in all communications (sender identification, opt-out instructions, etc.)

Salesfire monitors compliance and may suspend or terminate access for businesses that violate these requirements.

If you have questions about this Communications Consent Policy, your consent status, or wish to exercise your rights, contact us:

Email: support@salesfire.ai

Mailing address: Leman Consulting LLC, 5830 E 2nd St Ste 8, Casper, WY 82609

For SMS help: Reply HELP to any message

For SMS opt-out: Reply STOP to any message